Age Verification & Payment Policy

Please Read The Following

This webshop is intended for people aged 18 and over. By creating an account or placing an order, you confirm that you are at least 18 years old.

1. Information We Collect

Information We Collect

When you buy from us, we collect the basic information needed to ship your order. This includes your name, delivery address, billing address, email address, phone number, and IP address.

2. Age Verification (AgeOnce)

Age Verification (AgeOnce)

Because we sell age-restricted items, we use a service called AgeOnce to check that you are old enough to buy.

  • How it works: You will do a quick face scan or show an ID document at checkout.
  • Data Retention: Your photo or ID is deleted instantly. AgeOnce checks your age in real time and deletes the image right away. They do not store your face data. They only send an encrypted token to our system saying “Verified” so you can finish your purchase.

3. Payment Processing (Mollie)

Through Mollie, we support a wide range of secure payment options, which may include:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Maestro, and Cartes Bancaires.
  • Local Bank Transfers & Digital Wallets: iDEAL, Bancontact, EPS, Giropay, Przelewy24, Apple Pay, and PayPal (where available).

4. Sharing Your Data

Securiry & Data Protection

  • All payment transactions are handled directly by Mollie B.V., a regulated and licensed Payment Service Provider.
  • Encryption: Your sensitive card and bank details are processed using industry-standard SSL encryption and conform to the strict PCI-DSS (Payment Card Industry Data Security Standard) safety requirements.

5. Order Processing & Authorization

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  • Your order will be officially processed and prepared for shipping once Mollie and your financial institution authorize the payment.
  • In the event of a failed or unauthorized payment, your order will automatically be cancelled, and you will receive an error notice at checkout.

6. Reund and Disputes

  • Any refunds granted in accordance with our Cancellation & Return Policy will be processed through Mollie.
  • Refunds will automatically be credited back to the original payment method used during the purchase. Please allow 2–5 business days for the funds to reflect in your account, depending on your bank’s processing times.

7. Contact Us

  • If you have any questions or want to delete your account data, please contact us:

Business Name: Smoke With Shadow

Email: contact@smokeshadow.co.uk